NO REFUNDS and NO CANCELLATIONS for Grocery orders due to large monetary value of the order placed in advance. All orders will be fulfilled. Customers will be notified if some items are delayed. If you forget to pick up your food, no refund or cancellation will be issued. If you have buyers remorse, no refund or cancellation will be issued. Exceptions may entail offering a credit for a future purchase for either Burger Loft Grocery, or Burger Loft Restaurant. Validation with a signature sent to our email or fax may be required, along with a picture of the back of the credit card, and a picture of your Driver's License. Once in our system, you will no longer need to provide this info for future orders.